Processwide AG - Technoparkstrasse 1 - 8005 Zürich - Switzerland
Die Firma Processwide ist spezialisiert auf Workflow und BPM Lösungen für Banken und Versicherungen in Zürich, der Schweiz und in Europa. Wir sind überzeugt dass Business Process Management oder BPM bzw. das Managen von Geschäftsprozessen der entscheidende Faktor darstellt für eine effektive und effiziente Geschäftstätigkeit von Finanzdienstleistungsunternehmen. Nur optimierte Geschäftsprozesse generieren Wertschöpfung für den Kunden, das ist was zählt. Processwide bietet Workflow Modellierung, Workflow Implementierung, BPM IT Architektur oder Software BPM Lösungen für die Schadensbearbeitung, Management, Finanzen, HR, Finanzplanung, Hypothek Anwendungen, Kreditantrag, Steuerplanung. Wir sind Ihr Partner für Workflow Lösungen und sind überzeugt dass wir bessere Workflow und BPM Systeme schneller entwerfen und implementieren als die anderen Mitbewerber.
Processwide specializes in workflow and BPM solutions for insurance and banking industry, in Zurich, Switzerland and the rest of Europe. We are convinced that Business Process Management or BPM is key to efficient and effective applications in the financial services sector. Only optimized business processes deliver customer value, nothing else matters. Whether you are looking for workflow modelling, workflow implementation, BPM IT architecture or software BPM solutions in claims handling or management, finance, HR, financial planning, mortgage applications, credit application processing tax planning and management, we are convinced we can design better workflow and BPM solutions and deliver them quicker than anybody else.
Keith Whittingham & Daniel Seiler
BPM platform support is an ongoing engineering and support service we provide to ensure the highest availability, performance and usability of a BPM Platform. This service can be provided during working hours, working hours plus picket duty for busy periods or 24x365. We also provide question and answer support for developers.
The process includes two phases: the setup phase and execution phase. We work with the owner of the BPM Platform and the BPM Suite vendor to define the Service Level Agreement. During service provision the BPM Platform owner has a single point of contact.
Activity | Deliverables | |
1 | Define and agree Service Level Agreement. Ensure vendor support in line with SLA. | SLA mandate |
2 | Provide service. Weekly performance, availability and issue reports. | Issue resolution. Developer support |
The next step is to contact us to arrange an initial meeting so that we can define the scope of the support detail.
Processwide AG
Eichstrasse 3
CH-8135 Langnau am Albis
Switzerland
T: +41 44 586 0500
M: +41 79 820 62 16
keith.whittingham@processwide.com